Mobile phone-based healthcare delivery in a Sami area: Reflections on technology and culture\ud

This paper analyses the redesign of psychiatric services for children and\ud adolescents in a Sami area in the county of Finnmark in Norway. The project\ud included the introduction of a new technology in support of a decentralized model\ud for healthcare service delivery. We focus specifically on the role of culture in the\ud development and implementation of a mobile phone application during the pilot\ud phase of the project. In our analysis we draw on information infrastructure theory.\ud We are in particular interested in the concept of generativity and critically assess\ud its role of in the analysis of technology in a culturally diverse context

eHealth Systems' User Experiences from Healthcare Workers

This article analyze how healthcare workers experience the use of eHealth systems. The empirical data is from a qualitative case study, is derived from a number of eight participating health clinics use of eHealth systems, by healthcare workers. Our analysis shows that by adopting a simple, small-scale and user-oriented approach, and by focusing on the needs and circumstances of users instead of advanced technology, it was possible to reveal domestication of eHealth systems. While these findings cannot be generalized, they provide insight into and shed light on trends concerning the negotiations of healthcare workers with eHealth technology. Themes related to the experience of user interfaces in eHealth systems have generally not been explored in detail. This research thus contributes new insight to the field